Frequently asked questions
Short answers about the plans, bank linking, privacy, and the apps.
Is BetterBudget free?
Yes. The Free plan costs nothing and includes manual accounts, CSV import, budgets, bills, goals, debts, net worth, and 50 messages a month with the assistant.
What do Plus and Premium add?
Plus costs US$7.99 a month and adds bank linking through Plaid for up to 3 banks, 300 assistant messages a month, and alerts by email, text message and push notification. Premium costs US$14.99 a month and includes everything in Plus, with up to 10 linked banks and 1,500 assistant messages a month. Both come with a 2-week free trial for first-time subscribers.
Does BetterBudget work in Canada?
Yes. BetterBudget is available in the United States and Canada, and bank linking works with US and Canadian banks. The App Store and Google Play show plan prices in your own currency.
How does bank linking work?
You link a bank through Plaid on the Plus or Premium plan: you sign in to your bank through Plaid, and BetterBudget never sees or stores your bank username or password. The link is read-only and brings in your accounts, balances and transactions. Plus links up to 3 banks and Premium up to 10.
Can BetterBudget move my money?
No. BetterBudget only reads your accounts and transactions: it cannot send, transfer or withdraw money, and it never pays a bill for you.
Can I use BetterBudget without linking a bank?
Yes. Manual accounts and CSV import work on every plan, including Free, so you can type in accounts and transactions or import your bank's own CSV export instead of linking.
What does BetterBudget store, and how is it protected?
BetterBudget stores your account details, the transactions you import or link, what you create in the app such as budgets, bills and notes, and your conversations with the assistant. All traffic is encrypted in transit, the databases are encrypted at rest, and the most sensitive fields carry an additional layer of AES-256 encryption. BetterBudget never sees or stores your bank username or password.
Does BetterBudget sell my data?
No. BetterBudget does not sell your data, does not share your financial data with advertisers, and does not use third-party advertising or tracking analytics.
What can I ask the assistant?
You can ask about your own spending by category and month, your recurring charges, possible money leaks such as duplicate charges and price increases, your balances, your budgets for this month or a past one, your upcoming bills, the debts you have recorded, and whether a purchase fits, for example "Can I afford a $200 dinner?". The verdict comes with the numbers behind it, and the math, including debt payoff, refinance and savings what-ifs, comes from the app's calculation engine, not from the AI. Ask does not read your goals, it does not set reminders or alerts, it never moves money, and it asks your permission before anything you type is sent to its AI providers, Anthropic and OpenRouter.
Can I share BetterBudget with a partner?
Yes, on every plan, including Free. The account owner invites one partner with a partner code from Household, in Settings on the web or on the You tab in the app, and the partner gets their own login to the same accounts, budgets and bills. Each person's Ask conversations stay their own.
Is BetterBudget on iPhone and Android?
Yes. BetterBudget is on the App Store for iPhone and on Google Play for Android, and the same account works on the web at getbetterbudget.com.
How do I cancel a paid plan?
Cancel a plan bought in the App Store or Google Play in that store's subscription settings, and a plan bought on the website on the web, in Settings under Manage or cancel subscription. When a paid plan ends, your data stays and the features beyond the Free plan pause.
Get the app on the App Store or Google Play.
Educational information, not financial advice.